What Is VoIP
Voice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using a broadband Internet connection instead of a copper POTs (or analog) phone line.
VoIP services convert your voice into a digital signal that travels over the Internet. If you are calling a regular phone number, the signal is converted to a regular telephone signal before it reaches the destination. VoIP can allow you to make a call directly from a computer with proper software or a VoIP enabled desk set. In addition, wireless “hot spots” in locations such as airports, parks, and cafes allow you to connect to the Internet and may enable you to use VoIP service wirelessly using your “smart phone” and mobile app.
With VoIP AKA “Hosted, Cloud services you are able to be connected anywhere you have Internet service available.
Covid-19 has changed forever the way we interact with our Clients; and with safety on everyone’s mind maintaining office efficiency and productivity has never been easier.
Reach out to us today for a complete assessment of how to keep up with the changes.
Businesses worldwide are implementing the advantage of VoIP solutions. however, there is one question to consider; is a premise-based or hosted services better for your company.
A hosted solution (i.e. Hosted VoIP) means Edge Solutions is responsible for maintaining the technology and the service. The system runs in the cloud and all the features are handled by Edge Solutions and our IP-PBX server. On the other hand, an on-premises VoIP deployment means the whole system will be housed in a location of your choosing. Equipment and software required to run the platform will be housed within your office. Many will say that choosing between the two boils down to personal preferences. However, as we break down the different advantages and disadvantages, you will see exactly why a Hosted solution is the clear winner.
According several sources, small businesses that switch to VoIP solutions can reduce the cost of their local calls by as much as 30%, and international calls by up to 65%. This is the reason that VoIP solutions are so compelling. But by comparing cost savings between hosted and on-premise deployments, you can save even more with a hosted solution. On-premise PBX requires businesses to establish higher setup costs. This usually translates to lower monthly expenses, but in the long term, it means you are responsible for maintenance costs including expensive service calls.
In contrast, Hosted VoIP systems require lower initial equipment and set-up cost. Any upgrades, maintenance, and programming are handled Edge Solutions. A premise-based deployment means your business is responsible for purchasing, installing, and maintaining both the hardware and software of your PBX system. This gives you more control over the kind of features that you want to add and use for your business. It also means you are completely responsible for installing and maintaining it.
For a hosted solution, installation and maintenance is handled by Edge Solutions. A discussion regarding the features that you want enabled and its all done remotely saving you time and money.
VoIP is easily scalable; as you acquire more clients, add new team members, and expand operations Edge Solutions is there every step of the way. As this occurs, our technology you require grows with you! Adding more phones, users, and features is just a phone call away. This is where a hosted solution wins out; Hosted VoIP providers like Edge Solutions offer a business model that is specifically made to be easily scalable – both in terms of capacity and implementation time.
The challenge for every business is how to be more efficient and productive while driving operating costs down. It makes sense to take advantage of technology advancements and utilize a platform designed to support it when the need arises. A hosted solution is the right new technology to invest in.